Allow me to explain how two discussions started off in very similar ways, and ended... shall we say, differently. This is me, attempting to muster any sort of pleasantness in my voice at some ungodly hour of the morning on a Google Voice connection from Dubai back to the US: "Hey! I'm having to cut a trip short due to an emergency back home. I … [Read more...]
The extremes of technology customer service: how common sense and empathy create unmatched loyalty
September 26, 2012 by
Utah researchers create ‘Spintronic’ LED, claim it’s ‘brighter, cheaper’ and eco-friendly
July 14, 2012 by
Spintronics? Not exactly a new term 'round these parts, but University of Utah physicists are applying it in a unique way that may eventually make TVs look even sharper than they do today. The entity is trumpeting a new "spintronic" organic light-emitting diode (that's OLED, for short) that's said to be "cheaper and more environmentally friendly … [Read more...]
ICBC changes create a stir among the public
May 23, 2012 by
Public consultations are underway into ICBC's proposed changes to driver insurance premiums. The new rules would see a greater focus on a driver-based system, rather than one focused on vehicles. The Corporation's Steve Crombie is expecting a good amount of public interest, "Based on the response we've had so far, you know, if we had, I don't … [Read more...]
Fans create memorial to NHL'er Rick Rypien
August 18, 2011 by
Rypien, 27, was found dead at his home in Crowsnest Pass, Alta., on Monday. The memorial was organized spontaneously through social media. Messages and cards were posted and flowers were left ... Vancouver News latest RSS headlines - Big News Network.com … [Read more...]
