April 18, 2024

Transportation Ministry monitoring Greyhound bus complaints

BC's Ministry of Transportation is monitoring complaints about Greyhound Canada in the wake of more customers being left stranded.  Government staff say they've been assured the private bus operators are investigating why one of their drivers walked away from up to 50 passengers at a gas station in Revelstoke earlier this week. No … [Read more...]

Another Greyhound delay; passenger claims travellers left outside

A frustrated Greyhound passenger who was stranded in Kamloops when buses didn't show up during the pre-Christmas rush says it's happening again--this time in Banff. Carson Loveday says the temperature was -7 Thursday evening, and other passengers told stranded travellers buses were running more than four hours late. "The office is completely … [Read more...]

Greyhound to consider refunds after Christmas Eve debacle

Greyhound says it will consider refunds, but not across-the-board refunds, following a Christmas Eve debacle that stranded dozens of passengers in Kamloops. They'd been trying to to get from Vancouver to Calgary for Christmas. The company says it will discuss potential refunds with passengers one by one. The passengers say they didn't get a clear … [Read more...]

Angry Greyhound passengers stranded

A few dozen Greyhound bus riders trying to get home for Christmas have been stranded at the station overnight in Kamloops, and say they haven't been told why. Kyle Brosseau says his bus left Vancouver last night en route to Calgary at 6:15 and arrived in Kamloops around 11pm. He says he was told they would transfer to a different bus, and that … [Read more...]