The provincial government has wrapped up consultation on upcoming service cuts for BC Ferries.....but the next step is more consultations. Four thousand people gave input on what and where to cut ferry services last fall. Transportation Minister Mary Polak says cuts are coming. "Further discussions with the communities...as we start to plan for … [Read more...]
More service cut information sought by Councillor
February 28, 2013 by
At least one Surrey Councilor is not to happy with the amount of information being revealed by Translink over impending service cuts. Marvin Hunt says it is silly to issue a press release saying 34 routes will be affected by 'service optimization' and only list three specific examples. Hunt says Surrey remains in the dark about what … [Read more...]
Dix names his pick for civil service boss
February 13, 2013 by
The provincial election is exactly three months away, but NDP leader Adrian Dix has already announced his pick for deputy minister should he win the race. Dix has tapped BCIT President Don Wright for the job, which is the senior position in the public service. Wright is a former deputy minister of education in the Gordon Campbell … [Read more...]
Memorial service held for crash victim
February 10, 2013 by
A memorial service has been held for an SFU student who was killed in Friday's crash on the Georgia Viaduct. Friends gathered together at Restoration Church at Surrey's SFU campus to remember Mwekwa Kaongwa. The 25 year old was an engineering student at SFU and was living on campus with his younger brother Chisha, who was not in the vehicle during … [Read more...]
Job action to begin Monday at Lifelabs’ Patient Service Centres
January 20, 2013 by
The BC Government and Service Employees' Union says job action will start Monday at Lifelabs' Patient Service Centres in BC on a rotating basis. The union says the action comes after day long mediated talks at the Labour Relations Board Saturday failed. They say the major issues are wages and the employer demanding that members accept … [Read more...]
Coroner’s Service investigating after remains found off Cypress Bowl Road
January 11, 2013 by
The BC Coroners Service has been called in after a body was found Friday afternoon in West Vancouver. "A dog walker out in the wooded area just north of the houses in West Vancouver discovered some human remains. As a result of this discovery she notified the West Vancouver Police Department and led officers to the site where she found the human … [Read more...]
An interview with PayPal president David Marcus: as offline / retail prominence grows, a renewed focus on customer service
December 10, 2012 by
One doesn't have to look far to find my true feelings on just about any company. PayPal, in particular, has been on the wrong end of many examples of customer service gone horribly wrong. After lambasting the payments outfit once more following a gaffe I discovered while interviewing Infinitec co-founder Ahmad Zahran, I did something I rarely do: I … [Read more...]
Skype updates terms of service to make mention of ‘Video Messaging’ feature
December 5, 2012 by
Skype hardly has a history of keeping its forthcoming features secret, but then again, surprises aren't all they're chalked up to be. This go 'round, an updated terms of service page has outed a heretofore unannounced update: Video Messaging. While it's not possible to indulge just yet, we're left to assume that an impending update will enable … [Read more...]
Translink board chair: cuts to service would require lots of consultation
October 17, 2012 by
A provincial government audit of Translink has suggested $ 41 million a year in cost-efficiencies could be found through implementing 27 recommendations, including reducing the frequency of skytrain during off-peak hours. The transit authority's board chair says some steps would need to be taken first before that would happen. Nancy Olewiler calls … [Read more...]
