February 18, 2018

Tackling Your Office Tech Tantrums

As we delve deeper and deeper into the digital age, the IT that we use becomes further and further ingrained as a core tool of the business. It helps us manage our workload, connect with others, and keep the business running smoothly. But that doesn’t mean it’s always guaranteed to run smoothly, itself. Plenty of businesses find their reliance on tech to be as much of a burden as a blessing. So, here we’re going to look at how you ensure the impact of your IT systems helps your business instead of hindering it.



Make sure all IT expenditures have a purpose

This probably isn’t the first time that you’ve heard of how important a good IT system can be in the business. That’s not untrue, either, but that doesn’t mean you should be expanding your current setup without any good reason. If you’re investing more in tech costs, you need to make sure that their purchase justifies the price. For instance, you should be using that tech for processes that will grow the business, whether that’s through increasing your online engagement with customers or using Cloud technology to create a link between your different employees, allowing them to share resources and collaborate with ease. Don’t just buy more tech for the sake of it.

Security must be a top priority

It’s likely safe to assume that if you’re relying on IT, then you’re using it to store some sensitive data for the business. Data can be sensitive in all sorts of ways. It can detail plans or marketing campaigns that you don’t want to leak, early. It can contain your financial data. It might even be customer data that you have a legal obligation to keep out of the wrong hands. Whatever you want to protect, make sure you do it properly. Besides teaching computer etiquette like password and access discipline, you should be willing to invest in proper security measures. Anti-malware software, firewalls, and partnerships with security vendors all need to be appropriately weighed as choices.



Know when you need real expert help

Most businesses start with an IT setup that is fairly easy to keep control of. If you have only a couple of devices, the strain of managing them isn’t all that burdensome. As your network grows, however, so does the demand. Your own ability, or that of your employees, to manage them may not be enough anymore. This is where learning how to outsource appropriately comes in. You might not have the budget or the need for a full-time tech team. Instead, you need to consider partners like IT consulting firms that can surgically tackle issues and upgrades as necessary. Trying to take it all on yourself will eventually throw problems at you that are out of your depth, at a rate that will drastically affect your productivity.

Don’t let tech waste your time

As much as the right consultants can help, any business should be taking the more routine aspects of maintenance into their own hands, if possible. All hardware has the possibility to fail. But that possibility will rise sharply if you’re doing nothing to combat it. While it’s a good idea to prepare for some failure, and have alternatives to keep you productive when systems go down, too much of it will cause serious work interruptions. That’s why you should create a regular maintenance schedule for your machinery. From updating software and drivers to simple tasks like backing up data frequently and performing full virus scans on the system. Make sure all maintenance and problems are documented, too. Don’t keep that knowledge in the hands of one or two people. If those people leave, then someone has to approach a problem with a fresh outlook when they could be much better prepared.



The devil is in the data

If you want the best use of your tech, then you want to consider just how powerful the data it collects can be. Too many people use systems that collect data only to ignore the data and make less informed decisions. For instance, you could be using site and social media monitoring tools to show which aspects of your online presence should be replicated and which should be abandoned. Or you could use project management software to track the time and resources tasks take within a project, helping you figure out whether plans are realistic and if you can better allocate your efforts to make difficult elements simpler.

Without a proper look at the most efficient and cost-effective ways to use the tech you bring it, it might resemble an unnecessary cost more than anything. Keep the tips above in mind to ensure your IT becomes that valuable tool it should be.

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