One doesn't have to look far to find my true feelings on just about any company. PayPal, in particular, has been on the wrong end of many examples of customer service gone horribly wrong. After lambasting the payments outfit once more following a gaffe I discovered while interviewing Infinitec co-founder Ahmad Zahran, I did something I rarely do: I … [Read more...]
An interview with PayPal president David Marcus: as offline / retail prominence grows, a renewed focus on customer service
December 10, 2012 by
Nokia Drive offline navigation review: taking the Lumia 900 for an off-the-grid spin
August 3, 2012 by
I've sung praises about it for years, but it seems like only now the industry is getting on the same train of thought. It could be my unnatural adoration of travel, or just an entirely healthy fear of getting lost, but offline navigation has long since been a top priority for me when choosing a mobile device. Or, more importantly, a mobile … [Read more...]
Google gently tweaks offline experience for Docs, rolling out to Drive users now
July 16, 2012 by
You asked for it (probably), and Google delivered (definitely). Once you've enabled Docs offline within Google Drive -- you have, right? -- you'll be able to both create and edit Google documents and view Google spreadsheets sans a live internet connection. But now, Google's massaging the interface in order to automatically filter only offline docs … [Read more...]
Offline Google Maps to work on ‘all devices with Android 2.2 or higher,’ 3D compatibility less clear
June 6, 2012 by
We'd heard earlier that Google had "nothing to announce" in regard to Android compatibility with the newly-announced offline Maps support and 3D modeling, but look -- things change. We reached out to the company and urged 'em to dig a little deeper, only to have the following confirmed: "For offline Google Maps for Android, all devices with Android … [Read more...]
Google’s Sundar Pichai confirms that offline Google Drive ‘coming in five weeks,’ hints at ad-supported Chromebook
June 1, 2012 by
During the closing session here at D10 in California, Google's on Senior Vice President of Chrome & Apps Sundar Pichai was joined by Susan Wojcicki (SVP of Advertising at Google) at Walt Mossberg. Sundar was able to drive the majority of the conversation in the realm of Chrome and Chrome OS, and quite a few interesting nuggets were dropped. For … [Read more...]
Nokia Drive gets full offline access, Maps / Transport also updated
March 20, 2012 by
For the smattering of hardcore argonauts on staff here at Engadget (guilty as charged), we've clung tightly to Android when it came time to navigate on the move. Why? Google Maps Navigation, that's why. To date, there's simply no better all-around navigational app from a global perspective -- one that gets updated daily in the cloud gratis, and one … [Read more...]
